FR

Frequently asked questions

Didn't find an answer?

Don't hesitate to contact us, we are happy to answer any questions you have!

Contact us

What amenities are included in your apartments?

Every unit comes fully furnished with a fully equipped kitchen:

  • Complete knife set
  • Nespresso machines
  • Filter coffee machines (filters and coffee supplied)
  • Keurig coffee maker
  • Dishwasher, stove, microwave, blender, mixer
  • Spacious refrigerator and freezer
  • Dishes, pots and pans, utensils and more

Each of our rentals also include Wi-Fi, Smart TV with Netflix and Prime Video, air conditioning, a washer and dryer…  everything you need for a comfortable stay!

Is parking available?

We offer options for paid parking at some of our rentals, and there is ample street parking nearby. We can help guide you to the best options depending on your arrival time and vehicle.

Can I check in early and/or check out late?

While booking your stay, it is possible to choose an early check in and/or late check out for a fee.

Do you allow pets?

Unfortunately, we do not allow pets in our apartments. Exceptions can be made for certified service animals.

Can I cancel or modify my booking?

Cancellation policies may vary slightly depending on how you book (directly with us or through a platform like Airbnb). Generally, we offer flexible cancellation up to a few days before arrival. Please contact us directly for more details.

Is there a minimum stay?

Yes. Most of our listings require a minimum stay of 2 nights, but this may vary slightly depending on the season or platform. Feel free to contact us if you have a specific request.

How do I contact you if I need assistance during my stay?

You can reach us any time during office hours, and we’re always available for emergencies. Contact details are included in your check-in instructions and on our website.